Speaking Engagement
Innovate Pasadena - Unlocking Growth: The Role of Customer Success in Expansions, July 12, 2024
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SoCal CX Meetup - How AI is Driving GTM Alignment, Oct 25, 2023
RevGenius - REVCON 2023 Speaker, Expanding Revenue Footprint through Customer-Centric Transformation in Customer Success, Oct 19, 2023
ClientSuccess - CS100 Summit 2023 Conference Speaker, Using AI to Transform Post-Sales Revenue, with Jan Young, Sept 27, 2023
RevGenius Webinar - How to Rebuild & Thrive After Layoffs, with Jan Young, Nir Kalish, and Sandy Yu, Sept 20, 2023
Matik's AI+CS Summit – How AI will Transform Customer Success: Reshaping Post-Sale Experiences and Preparing for the Future, August 24, 2023
Executive Roundtable: Leveraging AI for Customer Success, September 12, 2023
The Digital Customer Success Podcast - Creating Culture Around Effective Customer Success w/ Ralphie English, July 25, 2023 - https://www.youtube.com/watch?v=2SPdHYYVODc
SuccessCOACHING & Success in Black - Bringing Your Whole Self into the Workplace - October, 25, 2022