Meet Our Coach
Ralphette 'Ralphie' White
Named 2023 Customer Success Leader of The Year and Top 100 Customer Success Strategist, Ralphie is on a mission to redefine excellence in customer success.
.jpg)
A visionary Customer Success Leader known for her expertise in driving customer-centric growth.
With 15+ years of experience in the tech industry, Ralphie excels at implementing strategies that prioritize customer needs to fuel business growth. Her unwavering dedication to placing customers at the forefront of business decisions has made her a respected figure in the industry, inspiring others to embrace customer-led growth.
Ralphie's customer-led growth strategies have proven transformative in the organizations she’s led.
By leveraging customer insights, she tailors initiatives that boost customer retention and drive revenue. Her proactive engagement and focus on aligning customer objectives with organizational goals cultivates enduring customer relationships that fuel sustainable growth.
Recognized as the 2023 Customer Success Leader of the Year (Customer Success Excellence Awards) and 2X Top 100 CS Strategist (SuccessHacker), Ralphie's leadership and accomplishments exemplify her mastery of customer-led growth strategies.
She is also a member of Success in Black, an advisor to Black Women in Customer Success, GTM Circle Advisor (Focal.vc), founding member of RevRoom, a Coaching Corner Coach, and serves as a Customer Success SME Advisor to investors and founders. Ralphie holds a BS in Computer Information Systems from Strayer University, and a MS in CyberSecurity and Information Assurance from National University.
Interested in working with Ralphie